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Return to shopAt Tiva London, every garment is meticulously crafted to order, ensuring a perfect fit tailored to your unique measurements. Due to the bespoke nature of our designs, cancellations are not accepted once an order has been placed.
After placing your order, our team will contact you within a few hours to confirm your measurements. We take great care in verifying sizing before production begins, ensuring a flawless fit. However, in the rare case of a manufacturing fault with sizing, you may request an exchange.
For garments ordered as special requests or custom designs, returns and refunds are not accepted. These exclusive pieces are crafted specifically for you and cannot be exchanged or altered.
Once you meet the above criteria, please complete our Product Return Form, and our team will be in touch as soon as possible to assist you.
If you have any questions, feel free to contact our customer service team—we are here to ensure your experience is seamless and luxurious.
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